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Refund Policy

Refund Policy

Refund Policy

Erisha Edusupport LLP Refund Policy

At Erisha Edusupport LLP, we strive to provide the best possible services to our students. This Refund Policy outlines the terms and conditions under which we offer refunds for our services, including Test Preparation, Admission Services, and other services provided by Erisha Edusupport LLP. By enrolling in our services, you agree to the terms set forth in this Refund Policy.

  1. General Terms
    1. Eligibility for Refunds: Refunds are available only under the conditions specified in this policy. Refund requests must be submitted in writing to our customer service department at “info@edusupport.in
    2. Refund Processing Time: All refunds will be processed within 30 business days from the date of approval.
    3. Non-Transferable: Refunds are issued only to the original payer and are non-transferable.
  1. Refund Conditions
    1. Test Preparation Services
      • Cancellation Before Course Start: If a student cancels their enrolment more than 14 days before the course start date, they are eligible for a 80% refund of the course fees excluding GST .
      • Cancellation Within 14 Days Before Course Start: If a student cancels their enrolment within 14 days before the course start date, they are eligible for a 50% refund of the course fees excluding GST.
      • Cancellation After Course Start: No refunds will be provided once the course has commenced.
    2. Admission Services
      • Cancellation Within 3 Days of Payment: If a student cancels their enrolment within 3 days of making the payment, they are eligible for a 75% refund of the fees excluding GST.
      • Cancellation After 3 Days of Payment: No refunds will be provided after 3 days of making the payment, as the admission process will have already begun.
    3. Other Services
      • Customized Services: For any customized services provided, refunds will be considered on a case-by-case basis and may be subject to deductions for work already completed.
      • Cancellation Before Service Delivery: If a student cancels a service before it has been delivered, they may be eligible for a refund after deducting any applicable administrative fees.
  1. Exceptions and Non-Refundable Items
    1. Non-Refundable Fees: Registration fees, administrative fees, and any third-party fees incurred on behalf of the student are non-refundable.
    2. Force Majeure: Erisha Edusupport LLP is not liable for any failure to perform its obligations under this policy due to circumstances beyond its control, including but not limited to acts of God, war, government regulation, natural disaster, strikes, and power failures.
    3. Material Breach: No refund will be provided if a student breaches the terms and conditions of enrolment, engages in fraudulent activities, or provides false information.
  1. Procedure for Requesting a Refund
    1. Submission of Request: To request a refund, students must submit a written request via email to “info@edusupport.in” with the following details:
      • Full name
      • Contact information
      • Service enrolled
      • Payment receipt
      • Reason for refund request
    2. Review and Approval: The refund request will be reviewed, and the student will be notified of the approval or rejection of the request within 10 business days.
    3. Issuance of Refund: Approved refunds will be issued through the original payment method. Students will receive confirmation of the refund processing via email.
  1. Contact Information

    For any questions or concerns regarding this Refund Policy, please contact us at:

    • Email: info@edusupport.in
    • Phone: +918217355098
    • Address: JA0625, DLF Tower A JASOLA, NEW DELHI – 110025
  1. Jurisdiction

    This Refund Policy and any disputes arising out of or in connection with it shall be governed by and construed in accordance with the laws of India. Any legal action or proceeding related to this Refund Policy shall be brought exclusively in the courts of Delhi, India.

  1. Changes to the Refund Policy

    Erisha Edusupport LLP reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is the student’s responsibility to review the policy periodically for any updates.

    By enrolling in our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.

    Erisha Edusupport LLP

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